Returns & Exchanges Policy
At Speediance Canada Official, we stand behind our smart home gym technology; if you are not completely satisfied with your purchase, you can initiate a return within 30 days of delivery. All returned equipment must be in original packaging and like-new condition to qualify for a refund.
Return Process
- 1.Contact Support
Email our dedicated Canadian support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Equipment
Carefully disassemble the Speediance unit and secure all components, cables, and accessories into the original heavy-duty shipping crates.
- 3.Schedule Pickup
Once your return is authorized, we will help you coordinate a specialized freight pickup from your location to ensure safe transport.
- 4.Inspection and Refund
After our technicians inspect the hardware at our warehouse, your refund will be processed to your original payment method within 7-10 business days.